The website is intended for users who are at least 18 years of age and legally capable of entering into a binding contract under Indian law. Minors may browse the website but should not register, place orders, or submit personal information without parental supervision.

We make every effort to represent our products accurately. However, as Sattva products are handcrafted using upcycled and patchwork textiles, slight variations in fabric placement, colour arrangement, and textile composition may occur. These are a natural part of the Sattva design philosophy and are not considered defects.

Yes. All prices are listed in Indian Rupees (INR). Sattva reserves the right to update pricing, product availability, and descriptions at any time without prior notice.

No. All content on the Sattva website — including images, text, graphics, logos, and design elements — is the intellectual property of Ramakrishna Sarada Samiti and may not be reproduced or used without written permission.

To the extent permitted by law, Sattva and Ramakrishna Sarada Samiti in fact, are not liable for indirect or consequential damages arising from website use, technical errors, or third-party service failures. Your rights as a consumer under the Consumer Protection Act 2019 remain fully protected.

Users must not place fraudulent orders, scrape or copy content without permission, attempt unauthorised access to the website, upload harmful code or viruses, misrepresent their identity, harass others, or violate any applicable Indian law including the IT Act 2000 and Consumer Protection Act 2019. Violations may result in legal action and termination of access.

These Terms are governed by Indian law. Disputes will first be attempted to be resolved amicably. If unresolved, they may be referred to mediation in Mumbai under the Mediation Act, 2023. If mediation fails, disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

No. Links to third-party websites (such as courier portals, payment gateways, or social media) are provided for convenience only and do not constitute an endorsement. Sattva is not responsible for the content or privacy practices of those sites.

Yes. Sattva reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the website. For significant changes, you will be notified by email or a prominent notice on the website.

Yes. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you suspect unauthorised access, please notify us immediately at ask.sattvaindia@gmail.com.